mPassport

mPassport^SM FAQs

Technical

Which mobile devices can I use to access mPassport^SM?

You can access mPassport from any web-enabled device such as a Blackberry, Palm Treo or any web-enabled mobile phone.

How can I change my Web username or password?

Subscribers may change their Web username and password in the My Profile section of the www.mPassport.com web site.

How can I change my mobile username or PIN?

Subscribers may change their mobile profile in the My Profile section of the www.mPassport.com web site. A confirmation e-mail and text message will be sent to you with your new username and PIN.

How does txt5^SM group text messaging work?

Subscribers can add up to five email addresses or mobile phone numbers to be used with txt5^SM. They can then txt all five at once by sending a message to 30241. To make it easy, subscribers can save this number as mPassport or txt5 in the address book/contacts list. If a recipient doesn't want to receive txt messages, he or she can reply STOPTXT5. Standard rates apply.

What do I do if I have a technical problem?

Subscribers may contact HTH Worldwide through the help link on the mobile site or directly via phone at 610.254.8769 or toll-free at 888.243.2358. Email HTH Worldwide at customerservice@hthworldwide.com.